We are sure you have some questions. Please, start searching for the necessary information in this section. For your convenience, we have answered many of the basic questions about our services below. In case your question is not answered in this section, kindly get in touch with the Support Team.
Frequently asked questions
We are an international company that deals with cryptocurrency trading on the world's largest trading platforms. Our clients invest in our investment plans, and we implement them thanks to the work of in-depth analytics and accurate forecasting of currency exchange rates, thereby providing income.
We accept legally capable individuals over the age of 18 from all countries of the world, except in the United States and those countries where online investment is prohibited.
The main personal information we need is your username, email address and payment details.
This site acts as an international investment platform that allows investors from all over the world to earn money from investing in cryptocurrency.
Our company takes the protection of the investors' personal data and funds very responsibly. Our site is located on a safety dedicated server with higher level protection from any kinds of DDoS, hacks and other types of attacks. In addition, all data is encrypted by SSL and fully anonymous!
All personal information provided by the user is used by the company solely for the performance of obligations and investment activities.
We are working with following cryptocurrencies: Bitcoin, Litecoin, Ethereum, Bitcoin Cash, Dogecoin, and Perfect Money, Payeer payment systems.
You will need a device that allows you to be online, email and a personal electronic payment wallet with the ability to send amount equal at least $20. To become an investor of Genesis Trend it is enough to register a free account and make a deposit.
Based on the experience of online work, we recommend that you register an account and link it to a mailbox on the gmail.com domain. This service will avoid any problems with receiving emails and notifications from the company.
We have provided the widest possible opportunities to use the most popular payment systems when investing. You can use special exchange services to exchange your funds for the desired e-currency.
Any user can create only one active account in our program.
Yes, it is totally free of charge.
Before you register an account in the program, you must read and accept all the terms and conditions set out in 'Rules and Agreement'.
You can use any link to our official website. It can be both direct and affiliate, the so-called referral link.
No. Using one IP address (or one computer) you can create only one active account in our program. In the event of multiple registrations from your device, we have rights to suspend all of your accounts.
Your account will be active immediately after registration.
Yes. The number of investments is unlimited.
You may make your deposit using 'Open deposit' section in your member area. First, select an investment plan most appropriate for you. And then choose payment system, type desired amount in the 'Deposit amount' field and click 'Make a deposit'. Follow further instructions of your payment system.
Your deposit should be activated immediately if you use Payeer or Perfect Money. If you use cryptocurrencies it could be some time lag which is required for getting confirmations by the cryptocurrency network. For deposits in cryptocurrencies we need at least 1 confirmation.
At the moment, the minimum deposit amount is $20.00.
Yes, it does.
In order to withdraw your profit, you need to make withdrawal request in your member area. Please choose payment processor which you have used for making your deposits, type withdrawing amount, and click 'Request withdrawal'. If you have made everything correctly, then click on the 'Confirm' button. You will see the following message: Withdrawal request has been successfully saved. Now just wait for funds transfer to your electronic wallet.
We do not have any withdrawal limits and it is totally free of charge.
All the withdrawal requests are processed manually. Often, the transfer of funds is carried out by our employees within 24 hours after receiving the withdrawal request. The maximum period is 72 business hours (that is 6 working days).
There are several reasons for this:
1) In the event that you breach any item of 'Rules and Agreement', you will be denied access to your personal account.
2) If you create more than one active account, you will also be denied access to your personal accounts.
3) You tried to maliciously affect the stability of the company in any way (slander, attempts to hack the website, spam, etc.)
Change your browser and clear cookies. If you continue to have difficulty accessing the website, it means that the website is undergoing unscheduled technical work, updates or additions. Or there were some problems on the hosting. Anyway, no need to worry. We are confident that the correct operation of the website will be restored in the near future.
Yes, we developed a single-level affiliate program. In accordance with the conditions our affiliate program your referral bonus depends on the particular investment plan used by your referral to place a deposit. The nominal value of your referral bonus varies from 1% to 10% of the deposit made by your referral.
This is a program that provides for the accrual and payment of affiliate reward to users whose invited participants (referrals) have created investments in the investment program of the company.
Absolutely not. You will not have to pay a fee of any sort to become a member of our affiliate program.
Whenever your referral creates a new investment, you will receive a partner reward. However, please note that at the investments, created from the account balance, the partner reward will not be accrued.
No. You will receive an affiliate reward in the same currency as your referral's deposit. In this case – in Payeer.
Yes, the nominal value of your referral bonus depends on what kind of investment plan your referral has chosen.
You are guaranteed to get an affiliate reward by referring new investors to the project, without a need to invest personal funds.